All tagged customer service training
Team Briefs are, without doubt, one of the most critical times of the day. It's the one time the team comes together without the distraction of guests and the stresses of running service. Put simply; it's the best opportunity for you to connect with your entire team. But so often this time becomes wasted, dull and wholly uninspiring. Here’s our guide to great Team Briefs!
Although you might think you're a 'genuine' communicator you could be coming across with less sincerity than you think. No matter which platform you're using to connect with your teams during this next phase of Lockdown, if you're not genuine in your conversation, you could be doing more harm than good.
Ask anyone who runs a restaurant and you’ll find there is a hell of a lot to do. As managers get promoted it becomes easy to take on the many responsibilities of the business…
