hOP — Hospitality is a skill.
Welcome to hOP

Present.Connected.Skilled.

Building the most authentic, emotionally intelligent teams in hospitality.

Michelin-starred clientsNational & World Restaurant Awards
Times · Telegraph · FTNational press
A server pouring drinks for guests
Bespoke workshops
Hawksmoor✷Brat✷Blacklock✷Kiln✷Smoking Goat✷Flat Iron✷Where The Light Gets In✷Mountain✷Impala✷Toklas✷Beckford✷Hampton Manor✷Forza Wine✷The Cadogan✷Prufrock✷Innocent✷Laine✷Everyman✷
“

Front of house-ing doesn’t get any better than this.

Giles CorenThe Times, on Impala
The Times

Hospitalityis askill.

So is every conversation on your floor.

Customers have never been more diverse — and a generic, one-size-fits-all approach to service just doesn’t cut it anymore.

A bartender at work
Present with every guestwho walks in.
The hOP standard

Take your {{ rotator }} experience to a new level.

Tailored programmes, built around your business and your teams.

Workshops Immersive, on site, with professional actors. → Coaching One-to-one for managers and leaders. → E-learning Keeps standards going between sessions. → Speaking Talks for conferences and events. →

Let’s train
your team.

Tell us about your team. We’ll tell you how to make them exceptional.

Email
hello@hoptraining.co.uk
hOP
Workshops Method Beyond hospitality Speaking About